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Capsule Division

Techno Commercial SupportMumbai, India8+

Job Id : J201809M060023

Company : Custom Capsules Pvt. Ltd.

Grade : M06

Qualification : M-Pharm/M.Sc

Job Responsibilities:

* Coordinate and communicate with sales team in USA and international customers for on time delivery, resolving technical issues and closing customer complaints, reply to customer audit report, customer questionnaire etc. * Coordinate with Production, QA Department to analyse and resolve customer complaint and fixed the root cause. * Initiate action to resolve repetitive complaints based on past data. * Lead Quality meeting with sales team in USA thru Skype call. * Coordinate development of new products and contract filling service.  This includes preparing quotation and supporting material for brochures, certifications, packing and labelling etc.

Key Competencies Required: