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Technical Services

Asst. Executive / Asst. EngineerMumbai, India3 - 5 years

Job Id : J201809M060034

Company : ACPL C

Grade : M09

Qualification : Mandatory: ITI Desirable: DME, Graduate

Job Responsibilities:

Enhance customer satisfaction by timely attending customer complaints and resolving it Feedback to quality and production for continual product quality improvement based on customer feedback and global; suppliers sample analysis. Pro-active visit to key customer regular interval for getting feedback on quality and service for continual improvements for customer satisfaction. Feedback to sales for business growth 5 S implementation at workplace Awareness training to customers to reduce complaints.

Key Competencies Required:

Knowledge of capsule filling machines and related post capsule handling machines Maintenance of Pharmaceutical machineries Analytical ability – trouble shooting Resolving Customer issues Knowledge of Regulatory requirements Optional: Capsule manufacturing process knowledge